Privacy Policy

1. Data Controller

The data controller for the information collected via the website frenchtouchauto.com is:
French Touch Auto Trading L.L.C FZ
Meydan Grandstand, 6th floor, Meydan Road, Nad Al Sheba, Dubai, U.A.E
📧 mathieu.vandenhende@frenchtouchauto.com

2. Data Collected

When browsing the site or using the contact form, we may collect:

  • Your name, surname, and contact details (phone, email);

  • Information related to your project (vehicle type, quotation request);

  • Your IP address and browsing data (technical cookies).

These data are provided voluntarily by the user.

3. Purpose of Processing

The personal data collected are used exclusively to:

  • Respond to your contact or quotation requests;

  • Manage customer relations and commercial follow-up;

  • Improve the quality of our services and website.

No personal data are sold or shared with third parties without your consent.

4. Data Retention

Your data are kept for a maximum of 3 years from the last contact, unless a longer legal retention period is required.

5. Your Rights

In accordance with the GDPR and applicable data protection laws, you have the right to:

  • Access, rectify, delete, or object to the processing of your personal data;

  • Request the portability of your data.

📧 To exercise your rights, contact: mathieu.vandenhende@frenchtouchauto.com

6. Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or disclosure.

7. Cookies

Our website only uses essential technical cookies required for proper functioning.
No advertising or third-party tracking cookies are installed.
You can disable cookies in your browser settings if you wish.

8. Data Transfer Outside the EU

Some data may be processed outside the European Union due to our location in Dubai. In such cases, we ensure appropriate safeguards are in place to protect your personal data.

9. Governing Law and Jurisdiction

This Privacy Policy is governed by French law. Any dispute shall be submitted to the competent courts in France.